Privacy policy

When you create an account, place an order, or contact us, we collect information you provide directly so we can serve your research needs:

• Your name and contact details, such as email, shipping address, and phone number
• Payment information needed to process your order, handled by our secure payment partners
• Order history and account preferences
• Messages and details you share with our support team

We also collect limited technical information automatically when you use the site, such as your IP address, device and browser type, the pages you visit, and the time you spend on them. This helps us understand how the site is used and keep it running smoothly.

• Process orders and handle fulfillment, shipping, and any returns
• Send order confirmations, shipping updates, and replies to your questions
• Operate, secure, and improve the site and your account experience
• Detect and prevent fraud and other misuse
• Send occasional updates and offers, which you can opt out of at any time
• Meet our legal, tax, and regulatory obligations

We do not sell your personal information. We share data only with trusted service providers who help us operate the store, and only to the extent they need it to perform their work for us.

• Payment processors, to charge your order securely
• Shipping carriers, to deliver your order and provide tracking
• Email and communication providers, to send confirmations and support replies
• Analytics providers, to understand site usage in aggregate

We may also disclose information when required by law, to enforce our terms, or as part of a business transfer such as a merger or acquisition.

We use cookies and similar technologies to remember your preferences, keep your cart and session working, understand site traffic, and improve your experience. Some cookies are essential for the site to function, while others help us measure performance.

You can manage or disable cookies at any time through your browser settings. Please note that turning off some cookies may affect how parts of the site work.

We keep your information only for as long as it is needed to provide our services, support your account, and meet our legal, accounting, and reporting obligations. When information is no longer needed, we take steps to delete or anonymize it.

We use industry standard safeguards, including encryption in transit, secure payment processing, and regular reviews, to protect your information. No method of transmission over the internet is perfectly secure, but we work hard to keep your data safe.

Depending on where you live, you may have the right to access, correct, or delete your personal information, to request a copy of it, or to opt out of marketing messages. California residents have additional rights under the CCPA, including the right to know what we collect and to request its deletion. Peptides Farma does not sell personal information.

To make a request, email support@peptidesfarma.com. We will verify your request and respond within the time required by applicable law.

Our site is intended for qualified researchers and is not directed to anyone under 18. We do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will remove it.

We may update this policy from time to time. When we do, we will revise the date shown at the top of this page. Significant changes will be made clear, and your continued use of the site means you accept the updated policy.